Frequently Asked Questions
What products do you sell?
We offer a wide range of pet supplies including toys, grooming tools, accessories, and more for dogs, cats, and other pets are coming soon.
How long does shipping take?
Shipping usually takes 7–15 business days, depending on your location. Tracking information will be sent once your order is processed.
Can I cancel or change my order?
If your order hasn’t been processed yet time limit (24 hours), we’ll do our best to cancel or update it. Contact us by live chat.
Are your products safe for pets?
Yes, we carefully source our products to ensure they are safe, durable, and pet-approved. Always supervise your pet while using new items.
Do you ship internationally?
Currently, we only ship within the UK. We are working on expanding our shipping options soon!
What is your return policy?
We accept returns within 7 days of delivery. Items must be unused and in original packaging. See our Return Policy for more details.
Do you offer any discounts or promotions?
Yes! Subscribe to our newsletter or follow us on social media to stay updated on our latest deals and pet-friendly promotions.
